I offer a no-obligation quote tailored to your needs.
Generally, quotes will be given at an hourly rate.
If you choose to proceed with my service, payment is required before the commencement of research. Research will be agreed upon in writing.
If certificates, such as birth/death/marriage, are required to complete the agreed-upon research, the customer must pay these costs.
If the agreed-upon research is completed before the pre-paid hours, a refund will be issued for these unused hours.
Payment can be made via bank transfer or PayPal.
Disclaimer
Records are not always available (either through loss of the record or no record being made), resulting in a lack of answers or an inability to trace a family as far as we would like. If no information can be found, the client will be given a comprehensive list of searches undertaken to guide future research.
Sometimes, research will unravel a family story or uncover distressing information. This information will always be conveyed to the client as sensitively as possible.